Shipping policy
Orders placed on Former-Child.com are processed Monday through Friday, 9 AM to 5 PM PST (excluding major holidays). During especially busy periods, our processing times may be extended. We appreciate your patience while we prepare your piece with care.
For made-to-order or custom products, please allow up to six weeks for delivery. Refer to individual product listings for specific shipping lead times.
We offer complimentary express shipping on all domestic orders over $500.
ALL JEWELRY ORDERS REQUIRE A SIGNATURE AT TIME OF DELIVERY.
Please note that we are not responsible for packages once they are marked as delivered by the carrier. If your order is listed as delivered but you have not received it, we recommend checking with neighbors or contacting the carrier directly to file a claim.
International orders are shipped via USPS or DHL, with rates calculated at checkout.
*For pre-order shipping estimates please refer to the product page.
