Jewelry Care + Repairs

REPAIRS

Repairs will be completed at no charge when caused by manufacturer defect within 120 days of receipt of delivery. Repairs needed after 120 days or deemed to be caused by misuse will incur a repair charge at the customer’s expense. Repairs will be assessed on an individual basis. For questions or to request a repair, please contact us.

JEWELRY CARE:

Sterling Silver:

Due to silvers composition, it naturally tarnishes. To polish use a silver polishing cloth or take to a skilled jeweler. To clean use a sterling silver cleaning solution or a mixture of soap and warm water. Blot dry.

To Avoid Tarnishing:
Remove when bathing or coming in contact with water.
Keep out of sunlight.
Wear often.
Avoid beauty products like makeup, lotion, and hairspray/gel.
Remove when cleaning and avoid household chemicals.

Enamel:

Properly cared for, your enamel piece could last multiple generations. Keep clean by wiping with a soft cloth or rinse with warm water and dry.

To Avoid Damage to Enamel Jewelry:

Avoid contact with chemicals including: perfume, household cleaners, soaps, and beauty products.

Avoid impacts- watch out for hard surfaces and try not to drop your enamel jewelry.

Watch out for scratches caused by other jewelry.

Plating:

Plating naturally wears off after time and with use. Re-plating will be completed at no cost within one year of delivery. After one year, re-plating will be at the customers expense.

To Avoid Wear:

Avoid contact with chemicals including: perfume, household cleaners, soaps, and beauty products.

Avoid contact with rough/hard surfaces and other pieces of jewelry.